![]() ![]() Are the PDF files you are printing to PDF Creator saved in a network drive? If saved locally, is the same issue present? Is Nitro Pro 12.16 installed on a physical machine or virtual? How many users reported this issue when using this software so far? Is this a new issue or has it occurred since after installing Nitro Pro? Any changes you are aware of before this happened (e.g. ![]() If above steps did not help and in order for me to further assist you with this issue where printing jobs are stuck in the printer queue, could you please provide me with the following as well?: If you are not sure which to pick, this will help: To install our Stand-alone PDF Creator using below direct installers: Type exit, then press “Enter” to exit the command window.Ĭ. The print queue on your Windows should now be cleared. Type net start spooler then press “Enter“. Type del %systemroot%\System32\spool\printers\* /Q then press “Enter“.Ĥ. Type net stop spooler then press “Enter“.ģ. Select Start > Type Command > Right-click “Command Prompt” and select “Run as administrator“.Ģ. Right-click Nitro PDF Creator and select the Delete optionġ. To further troubleshoot this issue, kindly uninstall and reinstall your Nitro PDF Creator by referring to these steps:ħ. Thank you for reaching out to us through our Community Forums and sincere apologies for this inconvenience.Ĭould you please share how did you submit support cases to reach out for help? We would like to know this information because upon checking your account, we are unable to find these tickets.
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